Kushikatsu Izakaya in Namba, Osaka: “Shinsekai Kushikatsu Meiten Kotetsu Dotonbori”

FAQ

Q

What are your opening hours and last order times?

A

We are open on Mondays from 5:00 p.m. to 11:30 p.m. (L.O. 11:00 p.m.), Tuesday to Saturday from 11:30 a.m. to 11:30 p.m. (L.O. 11:00 p.m.), and Sundays from 11:30 a.m. to 10:30 p.m. (L.O. 10:00 p.m.). Hours may change during consecutive holidays, so please contact the restaurant for the latest information.

Q

Do you have regular closing days?

A

Our closing days are irregular.

Q

Where can I check temporary closures or changes in opening hours?

A

Please check our official website, restaurant listing sites, or social media. For the latest information, please contact the restaurant directly.

Q

How do I get there from the nearest station?

A

We are about a 3-minute walk from Exit B22 of Namba Walk, which is directly connected to Namba Station and Nipponbashi Station.

Q

Is there parking available?

A

We do not have affiliated parking. Please use nearby coin parking lots if you are coming by car.

Q

Is there bicycle parking?

A

We do not have affiliated bicycle parking. Please use nearby bicycle parking facilities.

Q

What is the average budget?

A

The average budget is around ¥2,000 to ¥3,000 per person.

Q

Is there a service charge or cover charge?

A

Sauce and cabbage are served as a cover item, and a charge of ¥220 (tax included) per person applies. Thank you for your understanding.

Q

What payment methods are available?

A

We accept cash, credit cards, PayPay, and Global PAY.

Q

Are you registered for Japan’s invoice system?

A

Yes, we are registered under Japan’s invoice system.

Q

Can you issue receipts?

A

Yes, we can issue receipts.

Q

Do you offer coupons?

A

Coupons may be available on restaurant listing sites or other platforms. Please check each platform before your visit.

Q

How can I make a reservation?

A

You can make a reservation online through our official website or restaurant listing sites, or by phone.

Q

How many days in advance should I make a reservation?

A

For course reservations, we would appreciate it if you could reserve by the day before.

Q

Can I make a same-day reservation?

A

Yes, same-day reservations are available depending on seat availability.

Q

Can I visit without a reservation?

A

Yes, walk-ins are welcome. Please note that you may need to wait depending on how busy we are.

Q

How can I change my reservation?

A

If you would like to change your reservation, please contact us by phone for the smoothest assistance.

Q

Can I change the number of people in my reservation?

A

Yes, changes are possible. Please contact us by phone as soon as possible.

Q

Until when can I cancel my reservation?

A

Please contact us by the day before if you need to cancel your reservation.

Q

Is there a cancellation fee?

A

A cancellation fee may apply depending on the reservation details and number of guests.

Q

What happens if I do not show up without notice?

A

No-shows affect other guests as well. A cancellation fee may be charged, and we may be unable to accept future reservations. Please be sure to contact us in advance.

Q

What should I do if I am running late?

A

Please call us if you will be late. If you are more than 15 minutes late without contacting us, your reservation may be automatically canceled.

Q

Is there a time limit for dining?

A

Depending on how busy we are, we may ask guests to limit their stay to two hours. Thank you for your understanding.

Q

What type of seating do you have?

A

All seats are table seats.

Q

Can I request a specific seat?

A

We can accept seat requests, but we may not be able to meet them depending on other reservations.

Q

Do you have smoking seats?

A

All seats are non-smoking.

Q

Is Wi-Fi available?

A

Please use Osaka Free Wi-Fi.

Q

Are power outlets available?

A

Power outlets are not available at the seats. If you need to charge a device, please ask our staff.

Q

Can you store luggage?

A

We can store luggage for you. However, we cannot be responsible for loss or damage, so please keep valuables with you.

Q

What is the atmosphere like?

A

The restaurant has a lively, cheerful Osaka-style atmosphere. We hope you enjoy your time here.

Q

What occasions is the restaurant suitable for?

A

We are suitable for sightseeing meals, meals with friends, and various gatherings or banquets. Please feel free to ask our staff if you have any requests.

Q

What are your popular or signature dishes?

A

Our classic kushikatsu is popular, and doteyaki is also a guest favorite.

Q

Do you have recommended à la carte dishes?

A

We recommend Kotetsu’s grilled edamame, seared mature chicken, and fried chicken.

Q

Which course do you recommend?

A

All of our courses are recommended. We can also discuss options based on your preferences, so please feel free to ask our staff.

Q

Do you have a lunch menu?

A

We do not offer a lunch menu.

Q

Do you offer seasonal limited-time dishes?

A

We may offer limited-time dishes during certain seasons. Please ask our staff for details.

Q

Do you offer all-you-can-drink?

A

All-you-can-drink is included with our courses. If you would like all-you-can-drink without a course, please ask our staff.

Q

Do you offer all-you-can-eat?

A

We do not offer an all-you-can-eat menu.

Q

Are half-size portions available?

A

Half-size portions are not available.

Q

Can I order a large portion?

A

Large portions are not available.

Q

Is takeout available?

A

Yes, takeout is available. However, we may not be able to accept takeout orders when the restaurant is busy.

Q

Do you offer delivery?

A

We do not offer delivery.

Q

Can I bring outside food or drinks?

A

Outside food and drinks are not allowed.

Q

Can I bring a cake?

A

Cakes may be brought in. Please consult our staff in advance.

Q

Is there a fee for bringing items in?

A

If you bring in items other than cake, or if we are unable to receive your cooperation after staff guidance, a bring-in fee may apply.

Q

Can you provide allergen information?

A

Our kushikatsu batter contains wheat, egg, and milk. If you have any allergies, please inform our staff in advance.

Q

Can you accommodate allergies?

A

We will do our best to accommodate allergies where possible. Please contact us by the day before.

Q

Can you remove ingredients I do not like?

A

We will do our best where possible. Please tell our staff when ordering.

Q

Can you accommodate vegetarian or vegan requests?

A

We will do our best to accommodate vegetarian or vegan requests where possible. Please contact us by the day before.

Q

Can you accommodate religious dietary restrictions?

A

We will do our best to accommodate religious dietary restrictions where possible. Please contact us by the day before.

Q

Where are your ingredients sourced from?

A

The origin varies depending on the ingredient. Please ask our staff for details.

Q

Can I ask about the ingredients or seasonings used?

A

We will provide information where possible. However, we may not be able to disclose certain details related to recipes or sourcing.

Q

Can I visit with children?

A

Yes, children are welcome. Please note that as an izakaya, the restaurant may be lively depending on the time of day.

Q

Do you have a children’s menu?

A

We do not have a children’s menu.

Q

Do you have children’s chairs?

A

Children’s chairs are available. Please note that they do not have safety belts, so please use them with care.

Q

Can I bring baby food?

A

Yes, baby food may be brought in. If you need it warmed or need hot water, please feel free to ask our staff.

Q

Is there a diaper-changing space?

A

We do not have a dedicated diaper-changing space. Please ask our staff if you need assistance.

Q

Can I enter with a stroller?

A

Yes, strollers are allowed. However, there are stairs to the restaurant, so please take care when visiting.

Q

Can wheelchair users enter the restaurant?

A

Wheelchair entry is possible, but there are stairs to the restaurant. Please contact us in advance before visiting.

Q

Can I bring my pet inside?

A

We are sorry, but pets are not allowed inside the restaurant. We may be able to suggest nearby pet-friendly restaurants.

Q

Can you accommodate groups?

A

Yes, we can accommodate groups of up to 100 guests.

Q

Is private booking available?

A

Yes, private booking can be discussed. Please contact our staff for details.

Q

From how many people is private booking available?

A

Private booking can be discussed for groups of 10 or more.

Q

Is there a minimum charge for private booking?

A

We do not set a fixed minimum charge. Please consult us based on the number of guests and your preferred plan.

Q

Do you offer birthday or anniversary plates?

A

We do not offer birthday or anniversary plates.

Q

Can you prepare a cake?

A

We are not able to prepare cakes at the restaurant.

Q

Can I discuss a surprise arrangement?

A

We can discuss arrangements where possible. Please contact our staff in advance.

Q

Can you hold bouquets or gifts?

A

Yes, we can hold them for you. Please inform our staff in advance.

Q

Do you have staff who speak foreign languages?

A

We may have staff who can speak foreign languages, but they are not always available.

Q

Do you have menus in other languages?

A

Yes, we have menus in English, Korean, and Chinese.

Q

Can I make reservations or inquiries in English?

A

English support is available only when English-speaking staff are present.

Q

Can I use overseas credit cards?

A

Some overseas credit cards may not be accepted. Please check with the restaurant before use.

Q

Can I take photos?

A

Yes, please feel free to take photos. We kindly ask that you be considerate of other guests.

Q

Can I take videos?

A

Yes, video recording is allowed. Please be considerate of other guests.

Q

Can I post photos or videos on social media or YouTube?

A

Yes, please feel free to post them. Please make sure other guests are not shown without permission.

Q

Can I do commercial filming inside the restaurant?

A

If you would like to do commercial filming, please contact the restaurant in advance.

Q

Is there a dress code?

A

There is no dress code. Casual clothing is fine as long as it is appropriate.

Q

Can you store umbrellas?

A

An umbrella stand is available. Please use it at your own discretion, as we cannot be responsible for loss or damage.

Q

What should I do if I left something behind?

A

If you realize you have left something behind, please contact the restaurant. We will check and assist you.

Q

How can I contact the restaurant?

A

The quickest way to contact us is by phone.

Q

When is the restaurant usually busy?

A

We are especially likely to be busy around 7:00 p.m. to 8:00 p.m.

Q

Is there sometimes a waiting time?

A

During busy periods such as long holidays, waiting times may occur. We recommend making a reservation in advance for smoother seating.

Reservations
Reservations